Terms of Service

Who provides the services

Aleksei Ledenev, Belgrade, Serbia. Working as a private individual. Contact: alex@bizautopilot.pro, Telegram @bizautopilotpro.

This page is not a contract. A contract is signed separately, before work starts, and records scope, deadlines and price.

The free review

A request from the site is a request for a review. It is free and commits you to nothing.

What is included

one business, a video up to five minutes, three specific points where clients or time are lost, and one automation proposal with a cost and time estimate

What is not included

advertising audit, SEO audit, competitor analysis, written report, marketing consulting — these are separate pieces of work

Timing

usually one to two working days. Five reviews a week: if the queue is full, we say so immediately

Saying no

if the task cannot be automated or will not pay for itself, we say so plainly and sell you nothing

Price and payment

Fixed price

named before work starts and unchanged while the scope is unchanged

Scope changes

new tasks appearing mid-way are priced separately and agreed before they are done

Payment

by invoice, bank transfer. No cards on the site — there is no payment form here

Schedule

usually half up front, half on delivery. The specifics go into the contract

What you end up owning

The configured workflows, access to them, and a description of how it all fits together. Everything is built in your own accounts and on your own keys: if we part ways, the work stays with you and keeps running.

Scenario sources, diagrams and settings are yours from the moment of payment. We do not keep them as leverage.

What is promised and what is not

Promised

to deliver what the contract states, on the agreed date, and to show that it works

Promised

to fix faults in our own work at no cost — that is a guarantee, not «support»

Not promised

growth in revenue, conversion or number of enquiries: automation removes manual work, it does not create demand

Not our responsibility

the behaviour of third-party services — if your CRM or messenger changes its rules we repair the workflow, but we do not control their decisions

Ongoing support

Monthly support is a separate service. It covers monitoring, repairs after failures and small changes. Without it the workflows keep running, but watching them is on you.

You can stop support in any month by telling us before the next one begins.

If something goes wrong

First we write to each other and sort it out in words — that has settled everything so far. My address: alex@bizautopilot.pro.

If agreement is not reached, disputes are settled at my place of residence — in Serbia, under Serbian law. This is a standard clause and can be discussed separately in the contract.

Changes

The date at the top shows the last change. Conditions in force when your contract was signed do not change retroactively for you.